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Displaying Posts by Category: Telemarketing

Seen and Heard - May 2012

May 15, 2012 1:23 PM
Pinterest is dead – already? Weren’t we just talking about how nonprofits are jumping on the Pinterest bandwagon? Pinterest was the third most-popular social network by the end of 2011, then dropped like a stone this spring. But is it over? Two blogs (of many on this subject!) examine what’s going on here and here.

Show and Tell

November 03, 2011 4:58 PM
Campaign Spotlight: Sustainer Recruitment

Challenge: At Avalon, we’ve always touted telemarketing as the most effective channel for sustainer invitations. One of our clients, a progressive advocacy nonprofit, asked us to confirm that telemarketing is the way to go, before they further invested in a channel that can be more expensive than direct mail.

Make or Break Telemarketing Tips

September 21, 2011 5:33 PM
Everyone knows that the first 30 seconds of a telemarketing call is make or break.  But isn’t it really the first 5 seconds?  If the caller stumbles and fumbles the first few words – that critical introduction – in all likelihood the call is lost.  So how can you train your callers to make the most of those first few moments?
Here’s a great example from the Galapagos Conservancy of how the phone can be used cost-effectively to recover lapsed members.
 
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