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Multi-buyers and Compiled Lists

Kerri Kerr
By KERRI KERR | Tuesday, 15 May 2012 18:39
Categories: Avalon Insights, Direct Mail, Donor/Member Acquisition
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You never know what trends will pop up unexpectedly in acquisition programs. Recently, we noticed that multi-buyer list performance has been waning in one client’s direct mail prospecting program. A quick check revealed that this depression coincided with when we’d started using commercially compiled lists. So we did some analysis to see if, in fact, compiled list multi-buyers were pulling down overall multi-buyer performance. For this client, that turned out to be the case.

NPCA_compiled_multis

One theory is that multi-buyers on compiled lists could have less of a direct affinity for an organization, thus pulling down response rates. While we’re not saying multi-buyers or compiled lists are dead leads for DM acquisition, we are reminded why reviewing performance is so critical to ensuring our list priorities are as productive as possible.

 
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